How can FACTis BI solutions enable you to change the game?
FACTis BI solutions enable communications service providers to successfully navigate the industry transformation that is occurring by helping them to deliver a superior customer experience, contain costs, and begin to generate substantial revenue from new business models.
What do FACTis BI solutions help customers do?
Customer segmentation and profiling ::
With TMiS solutions, marketing professionals can obtain deep insight into customer demographics and behavior. This enables them to create, visualize, and manage customer segments resulting in more accurate marketing campaigns and an improved ability to target Customers.
Sales excellence ::
Sales analysis enables companies to measure revenues, volumes, and margins from an unlimited number of different dimensions such as geography, time, and product category.
Loyalty and Churn Analysis ::
One of the biggest challenges facing Communication companies,particularly in the mobile sector, is how to lower high levels of customer churn. Relatively small increases in customer loyalty can deliver large increases in profitability. TMiS can identify the patterns that can precede customer churn, allowing businesses to pinpoint customers who are most likely to leave and take appropriate action in advance.
What are the benefits?
FACTis BI solutions help telecommunications companies transform their business to keep up with market changes and new competitors through:
- A customer-centric focus to retain current and attract new customers in competitive markets.
- A streamlined experience across all channels and devices with personalized customer views.
- Cost containment for profit retention.
- Revenue growth from nontraditional communications services.
- Leveraged data assets for more customer intimacy, business visibility, and increased revenue.
|Reduction in customer churn rate1.|
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Why FACTis BI?
FACTis BI Solution for leading performance indicators enables the best to capture and sustain a competitive advantage in Telco. FACTis BI solutions help enable the digital world through co-innovation on new business models and with industry-specific solutions deployed on premise, in the cloud, and through mobile devices, Improve Increase customer satisfaction, Lower customer churn, Higher customer profitability analysis.
- Know in the moment, act immediately, and deliver results with Mobile BI.
- Access the business intelligence you need to make critical decisions – anytime, anywhere, and on any device.
- Make more informed decisions with immediate access to online and offline information.
- Provide sales and field reps with the data they need to answer customer questions on the spot.
- Keep business processes running smoothly by monitoring KPIs from the road.
- Lower total cost of ownership through reuse of deployed BI reports and platform functionality.
- Annotations and Voice Message Feature helps you to convey your business decisions to your staff by mail immediately.