How can FACTis BI solutions enable you to change the game?
FACTis BI solutionsEmpower hospitality companies to unify all traveler and market data into one single view. Gaining hidden insights, anticipating customer behaviors, and making timely, intelligent decisions help firms engage travelers across all channels. FACTIS BI provides a leading-edge industry solution that covers all main front-office processes and operational needs of hotel chains using the FACTIS BI technology platform.
- Identify your high-loyalty customers and support them with customer rewards programs.
- Cross-market to different customer groups based on their behavior patterns.
- Learn which products, schedules, and environments are favored by your top customers.
- Monitor national, regional, territory – suite wise performance using dashboards and scorecards. .
What do FACTis BI solutions help customers do?
Strategic demand management for hospitality::
Profitability Impact Analysis::
Sales Performance Analysis::
Omni channel sales and service for hospitality::
Turn sales strategy into action to engage customers like never before, exceeding expectations..
What are the benefits?
Solutions from FACTIS BI benefit hospitality companies by enabling through:
- Improved data quality resulting in more accurate plans, budgets, and forecasts.
- More efficient hotel chain management with a global, open, integrated solution.
- Added insight by unifying traveler and market data into one single view.
- Increased ability to anticipate customer behaviors through enhanced predictive analytic.
- More engaged travelers through relevant, personalized offers delivered in real time.
|Customer churn where analytical methods are applied to customer relationships.|
|Cost per interaction where multichannel communication optimizes customer service contact.|
Why FACTis BI?
FACTis BI solutions connect processes for a variety of industry value chains by integrating horizontal lines of business with industry-specific solutions on premise and through mobile devices.
- Know in the moment, act immediately, and deliver results with Mobile BI.
- Access the business intelligence you need to make critical decisions – anytime, anywhere, and on any device.
- Make more informed decisions with immediate access to online and offline information.
- Provide sales and field reps with the data they need to answer customer questions on the spot.
- Keep business processes running smoothly by monitoring KPIs from the road.
- Lower total cost of ownership through reuse of deployed BI reports and platform functionality.
- Annotations and Voice Message Feature helps you to convey your business decisions to your staff by mail immediately.