E-governance is the application of information & communication technologies to transform the efficiency, effectiveness, transparency and accountability of informational & transactional exchanges with in government, between governments, agencies of National, State, Municipal & Local levels, citizen & businesses, and to empower citizens through access & use of information.
The government has made massive investment in IT to make things more convenient for its citizens as well as to enhance the efficiency of the governance. In a country of Billion plus people, the amount of information that these systems are generating and processing is huge. But beyond the immediate use, this huge collected information is not being used. Even today it takes immense amount of time to get any meaningful insight.