Defect Tracking
Soffront Defect Tracking is a web-based defect and bug tracking solution to track product defects and manage product enhancement requests. Follow your defect resolution process and work the defect from initiation to closure. Enhance product quality and customer satisfaction. Avoid redundant work, increase productivity, compress the product release cycle, make releases in time and accelerate the speed to market. With Soffront Defect Tracking, you know where every defect stands in the resolution process and can be sure that no defect slips through the cracks.
Soffront Defect Tracking is a part of the complete Soffront CRM solution that includes Soffront Customer Support, Soffront Employee Support, Soffront Marketing, Soffront Sales and Soffront CRM Portal. However, as with every Soffront module, you have the flexibility to start with just what you require now and add more modules as you need them.