CRM Portal
The Soffront CRM Portal is a container that aggregates multiple applications in a single portal interface. The portal features application gadgets that act as the doorway to Soffront CRM applications and other applications like Accounting, ERP etc. Providing access to such a wide array of applications through a single interface enhances the productivity of the user.
The application gadgets are
Customer Portal:
Provide your customers with a secure entry-point to the system from your web site, where you can provide them with access to selected customer information (like customer support tickets, RMAs, Order Status, etc.). Provide easy access to other information like product information and downloads.
Partner Portal:
Provide your channel partners with a secure entry-point to the system from your web site, where they can access and update information on Leads, Accounts, Contacts, Opportunities. Provide easy access to other information like product information, price lists and downloads.
Employee Portal:
Provide your employees with a secure entry-point to the system from your web site, where you can provide them with access to selected employee information (like Helpdesk tickets, etc.). Provide easy access to other information like news, company and employee information, and downloads.